Problems Installing the Music Assistant The Microsoft Music Assistant is required to play that music on your computer. If you are encountering problems installing check the following: First ensure your computer meets the minimum system requirements and settings. Ensure you are logged in as an Administrator on the computer If you are running Windows XP SP2 there are additional security measures in place to protect you. During the install you should see a notification bar at the top of the screen asking if it is ok to install the Music Assistant. You must click on this to install. If you did not see the notification bar try to Install Again. Windows Vista users only: If you are using Internet Explorer 7, please add MSN Music to your Trusted Sites. To do so, click on Tools in the tab bar. Click on Internet Options. Navigate to the Security tab, then to the Trusted Sites icon. Uncheck the option 'Require server verification (https:) for all sites in this zone.' Then add the site http://music.msn.com to the list. Lastly, if you are going through any corporate proxies or firewalls this may cause problems installing. Please contact your system administrator for assistance.